Cancellation Policy

Changed your mind? No problem.

Before your order ships

You can cancel your order any time before it ships. Call us at +1 (470) 552-6061 or reach us through our contact page with your order number and the email used at checkout. Cancelled orders are refunded in full, including any shipping charge, to the original payment method.

After your order ships

Once an order has shipped it can no longer be cancelled, but you're still covered. You can return it under our 30-Day Return Policy or our 90-Day Money-Back Guarantee. See our Refund Policy for details.

Changes to an order

Need to change your lens option, quantity or shipping address? Contact us as soon as possible. We can update orders that haven't shipped yet.

Refund timing

Refunds for cancelled orders are issued right away. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer.