Refund policy

Caddy Vision Pro: Refund Policy

We want you to love your Caddy Vision Pro. Every order is covered by our 90-Day Money-Back Guarantee and our 30-Day Return Policy.

30-Day Returns

You may return any item within 30 days of delivery for any reason. To start a return, call us at +1 (470) 552-6061 or reach us through our contact page with your order number. We'll send you return instructions. Please don't send items back without contacting us first, because returns sent without instructions can't be processed.

90-Day Money-Back Guarantee

If you're not satisfied with your Caddy Vision Pro, contact us within 90 days of delivery and we'll refund the purchase price of the product. We'll send you instructions for returning the glasses, and your refund is issued once the return is received.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your bank or card issuer.

Refunds cover the purchase price of the returned product(s).

Damaged, defective or wrong items

If your order arrives damaged or defective, or you received the wrong item, contact us within 30 days of delivery with your order number and a photo. We'll make it right with a replacement or a refund.

Order cancellations

See our Cancellation Policy.

Questions

Call +1 (470) 552-6061 or use our contact page.